Policy on privacy

LOGISTA FREIGHT, S.A.U. complies with current Spanish and EU regulations on personal data protection, particularly with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons regarding the processing of personal data and the free movement of such data, repealing Directive 95/46/EC, Organic Law 3/2018 of December 5 on Personal Data Protection and Guarantee of Digital Rights, and other applicable legislation, as well as Law 34/2011 of July 11 on Information Society Services and Electronic Commerce.

This Privacy Policy aims to inform about the processing of personal data carried out by LOGISTA FREIGHT, S.A.U. on the domain https://www.logistafreight.com, its related web pages, subdomains, and subdirectories (hereinafter collectively referred to as the “Website”).

1. Who is the Data Controller?

LOGISTA FREIGHT, S.A.U., with registered office in Leganés (Madrid, 28914), C/ Trigo, No. 39, Polígono Industrial Polvoranca, tax identification number (CIF) A-83344325. Its email address is marketing.freight@logista.com.

If the User has any comments or questions regarding the processing of personal data, they may contact the Data Protection Officer of LOGISTA FREIGHT, S.A.U. by writing to C/ Trigo, 39, Polígono Industrial Polvoranca, Madrid (Leganés, 28914) or by email at Info.lopd@logista.com.

2.  For what purpose will we process user data?

  • Form “Contact us”
    We inform you that your personal data will be processed by Logista Freight, S.A.U. to handle your contact request. This data processing is based on your consent, which you may withdraw at any time.
    Likewise, we inform you that your data will not be disclosed to third parties except where there is a legal obligation, and it will be retained until the query is completed and for determining any potential liabilities arising from this purpose and the processing of the data. You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and, if the processing is carried out by automated means and whenever technically possible, the right to data portability, in accordance with Organic Law 3/2018 of December 5 on Personal Data Protection and Guarantee of Digital Rights, by contacting Logista Freight, S.A.U. at C/ Trigo 39, P.I. Polvoranca, 28914, Leganés, Madrid, or info.lopd@logista.com, enclosing a copy of your ID to duly verify your identity. Furthermore, we inform you that the contact details of Logista’s Data Protection Officer are as mentioned above. You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been infringed.
  • Form “Ride with us”
    We inform you that your personal data will be processed by Logista Freight, S.A.U. to handle your contact request. This data processing is based on your consent, which you may withdraw at any time.
    Likewise, we inform you that your data will not be disclosed to third parties except where there is a legal obligation, and it will be retained until the query is completed and for determining any potential liabilities arising from this purpose and the processing of the data. You may exercise your rights of access, rectification, erasure, objection, restriction of processing, and, if the processing is carried out by automated means and whenever technically possible, the right to data portability, in accordance with Organic Law 3/2018 of December 5 on Personal Data Protection and Guarantee of Digital Rights, by contacting Logista Freight, S.A.U. at C/ Trigo 39, P.I. Polvoranca, 28914, Leganés, Madrid, or info.lopd@logista.com, enclosing a copy of your ID to duly verify your identity. Furthermore, we inform you that the contact details of Logista’s Data Protection Officer are as mentioned above. You have the right to file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been infringed.
  • Form “Download the Report The Transport of Pharmaceutical Products in Europe”
    We inform you that your personal data will be processed by Logista Freight, S.A.U. for the purpose of sending promotional information, commercial purposes, and direct contact. This data processing is based on your consent, which you may withdraw at any time.
    Likewise, we inform you that your data will not be disclosed to third parties except where there is a legal obligation, and it will be retained until the request is completed and for determining any potential liabilities arising from this purpose and the processing of the data.

3. What Personal Data we process?

LOGISTA FREIGHT, S.A.U. will process identification data (for example, name, surname, email address, phone number, company) of the data subjects.

The User guarantees and is responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided and undertakes to keep it duly updated. The User will be solely responsible for completing forms with false, inaccurate, incomplete, or outdated data, releasing LOGISTA from any liability in this regard.

4. What is the legal basis for processing users’ personal data?

The legal basis that authorizes us to process the User’s personal data is consent. The User may revoke their consent at any time.

5. How long do we keep users’ personal data?

Users’ personal data will be retained until the purpose for which it was collected has been fulfilled and for determining any potential liabilities arising from that purpose and the processing of the data.

6. Recipients of disclosures

Personal data may be disclosed or communicated upon request by courts or tribunals and in other cases provided for under applicable regulations.

7. What rights do Users have when they provide us with their data?

LOGISTA FREIGHT, S.A.U. undertakes to respect the confidentiality of Users’ personal data and to guarantee the exercise of their rights.

The User may exercise their rights of access, rectification, erasure, objection, restriction of processing, and, if the processing is carried out by automated means and whenever technically possible, the right to data portability, in accordance with the provisions of the GDPR, by contacting info.lopd@logista.com and enclosing a copy of their ID. The contact details of LOGISTA FREIGHT, S.A.U.’s Data Protection Officer are as mentioned above. The User has the right to file a complaint with the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php) if they believe their rights have been infringed.

  1. Right of Access
    The User has the right to access the data held by LOGISTA FREIGHT, S.A.U. concerning them.
  2. Right to Rectification
    The User has the right to rectify the data already held by LOGISTA FREIGHT, S.A.U. By actively providing their personal data to LOGISTA FREIGHT, S.A.U. through any means, the User guarantees that the data is true and accurate and undertakes to notify LOGISTA of any changes or modifications. Please remember that, as a general rule, the User should only provide LOGISTA FREIGHT, S.A.U. with their own personal data, not that of third parties.
  3. Right to Erasure
    The User has the right to have their data erased when it is no longer necessary for the purposes for which LOGISTA FREIGHT, S.A.U. needs to process it, as indicated above, or when LOGISTA FREIGHT, S.A.U. no longer has a legal basis to do so.
  4. Right to Restriction of Processing
    The User may request the restriction of the processing of their data, which means that in certain cases they may ask LOGISTA FREIGHT, S.A.U. to temporarily suspend the processing of their data or to retain it beyond the necessary period when it may still be needed.
  5. Right to Object
    As the name suggests, this right allows the User to object to LOGISTA FREIGHT, S.A.U. processing their personal data in the following cases:
    When the data is processed based on a public interest mission or legitimate interest, including profiling:
    LOGISTA FREIGHT, S.A.U. will cease processing the data unless it can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the User, or for the establishment, exercise, or defense of legal claims.
    When the processing is carried out for direct marketing purposes, including the aforementioned profiling:
    Once this right is exercised for such purposes, the personal data will no longer be processed for those purposes.Derecho de portabilidad
    When LOGISTA FREIGHT, S.A.U.’s legal basis for processing the User’s data is either the User’s consent or the performance of a contract, the User has the right to request the portability of their personal data. This means the User has the right to receive the personal data they have provided to LOGISTA FREIGHT, S.A.U. in a structured, commonly used, and machine-readable format, so that it can be transmitted directly to another entity, provided that it is technically feasible.

9. Information about Cookies

On its Website, LOGISTA FREIGHT, S.A.U. uses cookies—small text files containing information about your browsing activity. The User can find more information about the cookies used by LOGISTA FREIGHT, S.A.U., their purpose, and other relevant details at the following link: https://www.logistafreight.com/es/politica-de-cookies/

10. Right of modification

LOGISTA FREIGHT, S.A.U. reserves the right to modify this Privacy Policy in order to adapt it to any legislative or jurisprudential developments that may arise, to new services that may have implications for data protection, and to industry best practices on the Internet. LOGISTA FREIGHT, S.A.U. is fully aware of the appropriate use and processing of the personal data it collects. It also acknowledges and guarantees compliance with all applicable legal regulations in this area and undertakes to fulfill its obligation to maintain the confidentiality of personal data and its duty to safeguard such data. LOGISTA FREIGHT, S.A.U. ensures the adoption of all necessary protection and security measures within its reach to prevent the alteration, loss, misuse, unauthorized access, or theft of personal data.